Updates: Do you have issue with number during 2020 JAMB Registration? Read this!

It is no longer news that the Joint Admissions and Matriculation Board, JAMB has commenced the 2020 UTME registration and the form is out for purchase.

However, concerning the candidate with numbers problem during registration, the Board’s Head, Media and Information, Dr. Fabian Benjamin gave a serious warning.

Anyways, we will list out all the information, instructions and warning given by the JAMB Board and its management. Including the official answers.

*. Also Read: Everything you must know about JAMB 2020 Registration

*. Also Read: JAMB Complete Registration in 2020

JAMB utme de registration

Use the same with NIN for registration

This is very clear and understanding. Before we start receiving different complaints concerning interlinking different numbers for both NIN and JAMB registration.

You are to use ONE mobile phone number for NIN registration and JAMB UTME registration. JAMB board and its registrar made it clear that there’ll be consequences of numbers are confusing.

If you’ve used your mother’s, father’s, brother’s, sister’s or friend’s mobile phone to register for the NIN registration, then you just have to use that same number for JAMB registration.

ONLY ONE mobile number by Candidates

Before we begin, understand that ONE mobile phone number can be used by one candidate to register for the exam. Which gives birth to the next warnings.

Both brothers and sisters aren’t allowed to use the same phone numbers. If you are planning on using your family or friends’ number for registration, please stop it right now.

Two candidates will not use the same number

The first warning states that two candidates MUST NOT use a single GSM number. This is one of the most essential warnings, that will help students in the registration format.

According to Benjamin, all candidates desirous of registering for the examination must ensure that he or she starts off by sending his/her full name, (surname first) to the code provided by the board.

In doing this, candidates must ensure that no other person had used the telephone number for the same purpose.

“No two persons must use a single GSM number in commencing the registration process as it will not be acceptable.”

“Not even siblings are allowed to share a particular telephone number for this purpose.”

Even when done in the Past

“For instance, if candidate A had used a telephone number to send his name to the code in the past, candidate B, who is a sibling to A cannot use that number for that purpose again.

“The way it is configured is one individual to one telephone number that will remain exclusive to that single individual for the purpose of the entire examination process.

For failed candidate, there are other chances

During the 2019 registration period, JAMB registrar announced that students can easily use their phone numbers and emails from 2018 to register, only if they were NOT given admission but they were serious hiccups.

Well, most people like my siblings used their number and it went successfully, as JAMB updated their dashboard with the 2019 results and every other thing.

But on the other hand, some people who used the same numbers and email were unable to receive their updates on the JAMB e-facility portal.

Official Note: Now, if you were NOT given admission last year, 2019. It is still possible to register for the 2020 JAMB UTME with the same number and email but it is a little bit risky.

Which means that Candidate A, who probably might not have been able to pass the examination, can still use that particular line again to send his name to that code whenever the need arises.

To be on the safer side, you are strictly advised to use NEW PHONE NUMBER and NEW EMAIL ADDRESS for the JAMB 2020 UTME registration.


For missing numbers?

Anyways, if registered for JAMB UTME in 2019, and you failed to secure admission, but unfortunately, due to some conditions and circumstances, that SIM got missing.

Don’t worry, JAMB has got something for you, and it is the best option for you not to have any issue with JAMB.

Benjamin suggested that it would be safe to get a fresh telephone number for the purpose to send the code for the candidate’s profile number.

“No two persons can share a telephone number for the purpose of confidentiality.

“As a rule, it has always been one person to a telephone number to get a profile number that will enable candidates do the proper registration and capturing,’’ he said.

Officially Updated in 2020! Stay strong and read better.


  1. Sir have lost my mobile number that I use for jamb registration, now my phone has been stolen and I want to collect post utme form using another number, can I?

  2. Sir i use my last year mail for dis year jamb but i can’t found my results there

  3. Pls I need ur help sir, my phone was stoled with my sim card and am unable to edit my jamb profile

  4. Pls sir i dont understand the jamb utme number and passward i want to apply for post utme form

  5. Pls sir
    How can i change my registered jamb phone number?

  6. Pls I lost my SIM card I used for registration and I want to do change of institution
    Pls any solution??

  7. Sir pls my own problem is that,somebody created a gmail account for me during jamb registration and now he doesn’t even remember the password nor the name he used,so now i want to ask.can i change email,cos i created another one myself?


    Today I went to do change of institution of which I was asked to pay a certain amount,after paying the money an OTP code was sent to the number I used in purchasing jamb form.The problem now is that my phone was stolen along side with the Sim card…..what can I do to get the code or how can I charge the phone number?

  9. but can u change the number in jamb office

  10. Pls sir can I change my number in the jamb office…my phone was stolen alongside the sim

  11. Please what will happen if i used the same email and phone no i already used for jamb registration before

    • Most times, it tells that you have used this particular SIM before, but if you are able to receive your profile with your Phone number, you can go ahead but please use another Email address.

  12. Sir I used the same sim I used last year and I was given a profile code and hv also received my PIN
    But they are telling me dat I can use the same sim.so I tried it with another number but it telling me that it has been registered with my old line dat is the sim I used last year,I tried with another new sim too,but it’s still telling the same thing.hope I don’t hv problem

  13. Pls sir i used my last year sim i usedto apply for jamb but didnt write post utme i didtn futher the last year own i just did testing how jamb looks like but can i still use the same sim now for jamb this year i just used it to create a profile code and it went through so can i still go ahead still go ahead and prossce it i just used dey sim for last 2years and last but can i use it now sir

  14. Sir the issue am facing now is giving me lots of concerns,the sim I have is just one which I used to register NIN and JAMB.

    And I can’t use that same sim card to register for this year jamb.And getting a new sim card is expensive.Is it possible to use my mum phone number to get profile code?

  15. Plz sir I lost my sim card ,my father gave me his own to use an do my non dem I use it for my non ,I register for jamb with the phone number my father give to me but if I send message to jamb it is not going ,if I use my sister sim card to link my nin but it show me the is line I use to do my non registration has already be link with my GSM number

  16. Oluwarantimi sofidiya

    Sir,i used my mom number 2 register 4 last year jamb and also 2 register for NIN.(Now,i av gotten my own number).Also,i want 2 register for this year jamb and my question is that should i use my number or my mom number which i used during my nin registration

  17. I have been trying to get my profile code for a long time now
    And I haven’t used this Sim to register for jamb before, please sir what is the problem?

  18. Pls sir I forgot my 2020 jamb email password, have sent password to 55019 and have been charge but it’s reply an error occur
    due to this I can’t check my admission status

  19. Please,I’m having problem here ooo,I’m only having one sim card which I link my nin with it,and have used it to register for jamb 2019,and I can’t use it again, please can I use my younger brother sim card with me to get the profile code with my nin number???

  20. Hi Sir, Have accepted an admission before due to some reason am not going to the school again but I used the same phone number and email to register again. Please what can I do

  21. Hi Sir, Have accepted an admission before due to some reason am not going to the school again but I used the same phone number and email to register again. Please what can I do sir

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