GTBank Whatsapp banking is now available for all her customers, including non-account holders are eligible. You can now chat and bank with GTbank on Whatsapp.
Guarantee Trust Bank, Access Bank, Union Bank for Africa were among the top first commercial banks in Nigeria to take banking to the most populous instant messaging platform, Whatsapp messenger.
Well, Guarantee Trust Bank plc, has different platforms of reaching GTBank customer care number and customer care line but the newest way of reaching the bank is via Whatsapp messenger.
What is GTB Whatsapp Banking
Guarantee Trust Bank, GTB allows you to quickly complete a few basic banking transactions via Whatsapp without any fault and seamlessly. With this platform, you don’t really have to visit the bank at all times.
You shouldn’t be afraid of your messages or details getting leaked, because Whatsapp messages are end-to-end encrypted, which means the messages can only be seen by two persons, you and the sender.
This is equally more reason why you should use the Whatsapp messenger app to talk more to your bank manager. It is quick, fast, efficient and tends to provide more accurate results.
Benefits of GTB Whatsapp chat
Below contains features and benefits of chatting with Guarantee Trust Bank on Whatsapp messenger:
1. Dispense Errors
2. Products Enquiries
3. Service Resolution
3. Account Opening
4. Check account balance
5. Ask a series of questions
6. It is very quick
7. It is very fast
8. It is efficient
9. Airtime Top-up
10. Basic Banking Services and many more.
How to chat with GTBank on Whatsapp
Well, Guarantee Trust Bank did not list out all the basic steps to activate your Whatsapp banking with them, but here are few tips to get started:
In order to connect with GTBank on WhatsApp, customers simply have to:
1. Save the mobile number 09060001601 or 07016974994 as “GTBank” on their mobile phones.
2. Open your WhatsApp mobile app and
3. Request for any banking service using the advised prompts.
All service requests will be treated instantly, depending on the internet connection of the user.
P.S: Note that Guarantee Trust Bank Whatsapp banking is only available to chat with her customers between 8 am – 5 pm from Monday to Friday
GTBank said it a blog post, that “The Bank was the first financial institution in Nigeria to set up a fully interactive contact center in 2006 and has, since then, led the finance sector in driving customer interaction across online and social media platforms”
The company went on to say “Guaranty Trust Bank plc, is leveraging the WhatsApp Business Solution to offer Nigerians an additional channel to connect with the Bank for inquiries, requests and to access other basic banking services. This is in line with the Bank’s continued efforts to enhance service delivery and offer a superior banking experience to customers wherever they are.”
With the cooperation of Nigerian commercial banks with Whatsapp from Facebook, we do hope that Whatsapp will bring one of its best features, WhatsApp Pay, that is designed to run on the Unified Payments Interface (UPI) to Nigeria markets. It is extending to its biggest market, India.