Airtel customer care number: Airtel Telecom is one of the best networks in Africa and South Asia. As of September 30, 2019, the company had 103,881,000 GSM mobile customers in Africa, and 2,840,000 mobile customers in South Asia.
The Airtel customer care no is practically a simple 11-digits numeric number that allows customers to make an inquiry and lay complains about its services. The international telecom also offers great customer care services in these countries within its network reach.
Today, we will focus on two major countries – Nigeria and India. You will learn how to talk to the Airtel customer care line in both Nigeria and India.
How can I talk to Airtel customer care – A bunch of people in these two countries is eagerly looking for ways on how to speak to Airtel customer care in Nigeria and India, but it is very simple and short.
We will guide you throughout this article, where you will learn the best ways to get Airtel customer care number to speak with an agent. An agent that will attend all your inquires and provide answers to your questions.
Also read: 9mobile customer care contact number, email, live chat and social media
Reasons to Contact Airtel Customer Care Number
We understand that there are a series of reasons why you should contact your network provider customer line. But Airtel has provided self-service to lower the rate her customers calling its customer number at all times.
*. Your calls aren’t going.
*. Your messages aren’t going.
*. SIM Blockage.
*. When your already data plan hasn’t been activated.
*. When the SIM refuses to connect to the internet.
*. When there are uncalled for deductions from your SIM card.
*. Knowing your PUK number.
*. Unable to complete DTH Recharges (India).
*. To reactivate your Airtel SIM.
Meanwhile, on the other hand, there are a series of self-service that can be conducted from the comfort of your home. They include:
*. Checking your data balance.
*. Checking your phone number.
*. Checking your tariff plan.
*. Buying Data plan bundles.
*. Airtime Recharge.
*. Migrating to other plans.
*. Airtel 4G SIM activation (India).
*. You can send airtime or borrow airtime.
And they are many reasons why you should and NOT contact the Airtel customer care line. However, let’s move to the next stage, bringing the various ways on how to reach Airtel customer service.
Airtel customer care line in Nigeria
We will list out all the possible ways you can easily reach the Airtel customer care number line, via Twitter, Facebook, Email address, Mobile number, and Instagram.
*. Customer service: Dial +2348021500111 and +2348021500121.
*. For Queries and Requests: Dial 111 / 121 from your Airtel phone.
*. Prepaid call center: 111 and 121. Non-Airtel numbers, Dial 0802 150 0121
*. Postpaid call center: 131. Non-Airtel number, Dial 0801 150 0131
Note that calls made to our call center from non-Airtel numbers will be billed at normal call rates.
Airtel promises that her valued customers can call their call center free, at any time and we’ll answer your questions and help you to make the most of Airtel services.
Airtel Nigeria Twitter
The Airtel Nigeria customer care support handle is @airtel_care, where they can easily assist with you for Enquiries, Requests, and Feedback.
On the other hand, @AirtelNigeria is just the company’s official Twitter handle in the country. If you need assistance, don’t go the official company’s handle, instead settle for the customer care support handle.
After mobile numbers that take up to 2-3minutes before the agents pick up the call, Twitter is the next best place that allows companies and customers to interact easily.
It takes Airtel a few minutes to respond to your tweets or message. Airtel Nigeria promises 24/7 support on its Twitter handle. If you don’t have an account, please download and create one today!
Via email address
You can send your complaints to Airtel’s official email address at [email protected].
Have it in mind that when you are sending an email, you should enter the following details:
– Your full name
– Your mobile number
– The body of the email and send.
Via Facebook and Instagram
You can still talk to Airtel Nigeria via their Facebook page or Instagram page.
*. For Facebook: @airtelng
*. For Instagram: @airtelnigeria
We can’t guarantee a quick and fast reply from Airtel on these pages. You can send them messages via Facebook messenger and Instagram DM.
You can visit Airtel Nigeria at Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria. Airtel opening hours are from 9 AM Mon and closes at 8 PM.
The headquarters mobile number is 09036299782. Various persons have recommended that the Airtel headquarters in Lagos state is well structured and offers the best service as possible.
Airtel Customer Care No in India
There three major ways to contact Airtel in India, – via mobile number, email address and social media (Twitter), while the remaining ones are just minor ways.
For Queries and Requests: Dial 121 – (We are always here to help. 24×7)
Mobile Number: 1800 103 1111
For Complaints: Dial 198.
For DTH: Dial 12150 from your Registered Telephone Number.
Typically, Airtel answers her calls within 1-3minutes. This is due to the fact that others are already on the waiting line, queuing for a long time before your call arrived.
Official Twitter Handle
The official customer support page for Airtel India is @Airtel_Presence.
One good thing about Twitter being more helpful than even mobile numbers and email addresses is the fact that the telecom company answers its users’ complaints more quickly.
Here are examples of answered questions and complaints from customers on Twitter:
@DeepakK76152544 Hi! As discussed, we are always working to enhance our network. To resolve this, a site upgradation at your location has been taken into consideration. Will keep you posted on the progress. Thank you, Qayum https://t.co/2G23qpsqlP
— Bharti Airtel India (@Airtel_Presence) March 18, 2020
@Bikesh90971719 Hi! We are always working to enhance our network. To resolve this, a site upgradation at your location has been taken into consideration. Will keep you posted on the progress. Thank you, Girisha https://t.co/2G23qpsqlP
— Bharti Airtel India (@Airtel_Presence) February 28, 2020
This means, if you have not joined Twitter, we strictly advised you to download the app right away, open and activate your account immediately, to get your questions answered within seconds.
Via email address
Airtel claims that it aims to resolve all complaints at the first point of contact. Meanwhile, non-customers can also reach the company’s customer care line, click on this link.
a. [email protected]
b. [email protected]
c. [email protected]
d. [email protected]
e. [email protected]
Via Facebook and Instagram:
Another way you can reach Airtel customer line is via their Facebook and Instagram pages.
a. Facebook page: @airtelindia
b Instagram page: @airtelindia
We can not guarantee if Airtel will provide quick replies to your messages, but whenever you launch the Facebook page, the messenger box will pop-up for you to send a message. You can also talk to them via Instagram DM (direct messages).
Working Hours: Monday to Friday; 9:30 am to 6:30 pm
Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110 070.
Tel. No.: +91 11 4666 6100
Fax No.: +91 11 4666 6411.
How can I talk to Airtel customer care?
To talk to Airtel customer care line number, you have to follow one of the following methods:
a. For Queries and Requests: Dial 121. You can talk to them about the problem straight and answer their questions.
b. Send them tweets or messages via Airtel Twitter handle from your country.
c. Send an email to them stating the reasons, and provide your details such as phone number and full name.
We have provided all Airtel customer care number to speak with an agent. If you are experiencing any troubles with your Airtel line, please be informed that WE CAN NOT HELP YOU, because WE ARE NOT ENDORSED BY AIRTEL. Henceforth, try to follow any of the above guidelines to reach them.
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