Access Bank Customer Care: If you have any issues or complaints concerning the services of Access Bank Plc, and you are looking for the fastest and easiest way to contact the bank, then you are actually in the right place. Because we have provided different platforms that can be used to quickly reach their customer care services.
They are a bunch of ways, that you can use to contact the bank, either online or offline. There is the Access Bank customer care mobile phone, line, live chat, Email, Social media platforms like Twitter or Facebook. Possibly, you can also visit their nearest bank branch near you.
Well, they are different reasons why you must contact your bank. From transfer failure to BVN checker, card lost issue, ATM card not working, not receiving sent cash, and many other service failures. Anyways, you can reach them quickly from any method used below.
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Via Mobile Phone Number
Access Bank customer care line or mobile phone is +234 1- 2712005-7, +234 1-2802500, 07003000000 and you can also reach them at 01 280 2500.
This is the official phone number that you can possibly use to contact them quickly. Using a phone number is quite annoying, as you have to wait for few minutes, if not an hour before your time reaches. Anyways, it has also proven to be the best among the rest.
Via Social Media
You can contact Access Bank customer care via Twitter at @accessbank_help, while the @myaccessbank provides financial services to people that love financial success, music, food & the good life.
Like it or not, but Twitter is the best platform that you can easily use to contact virtually any company right now, they provide 24/7 help via their official Twitter handle.
On Facebook, you can quickly contact them via @AccessBankPlc. Facebook might not stand as the best place, but it is definitely another easiest platform to reach their customer care service.
Via Email and Live Chat
Sending messages via email is quite amazing, but Live chat comes third after using either a phone number or social media platform. Anyways, Live chat has to do with staying on the internet still your issue is resolved, usually takes about 5minutes to 20minutes.
Ombudsman Contact details
There is the Ombudsman also, which provides a free service and investigates complaints that haven’t been solved by the organization complained against. If your complaints haven’t been met to your satisfaction, then you can possibly put them on call:
Access Bank Plc., Head Office
Plot 999c, Danmole Street
Off Adeola Odeku/Idejo Street
Victoria Island, Lagos, Nigeria.
Email Address: [email protected]
Access Bank claims that their contact center is a world-class customer interaction center that offers you 24/7, real-time information and assistance with your accounts from anywhere in the world. Well, we are still yet to confirm that.
About Access Bank
Access Bank, is a Nigerian multinational commercial bank, owned by Access Bank Group. It is licensed by the Central Bank of Nigeria, the national banking regulator.